Dealing with problems with right solutions
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Heifetz and Linsky, in Leadership on the Line, cite two core types of problems/challenges for leaders. The first are Technical problems/challenges, which are the kind of problems that are obvious, with solutions that are obvious. Leaders can typically just deal with these. The second are Adaptive problems/challenges. These cannot be solved quickly or with simple answers or responses They might require a leader to think of new insights, … more